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PAYMENT HUB / PAYMENT RESEARCH

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Select PAY CIVIL STATEMENT if you

  • received a statement for court costs

  • want to make payment on existing Advanced Deposit 

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Select PAY FEE ACCOUNT / OPEN ITEM INVOICE if you

  • have existing fee account & receive monthly statement

  • CLICK HERE to receive a fee account application

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nCOURT LOGO.jpg

PAYMENT SERVICES PROVIDED BY nCourt.

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  • Payment Options​

    • Credit Cards: VISA, MC, DSCV, AMEX

    • Debit Cards:  VISA, MC, DSCV, AMEX

    • ACH/eCheck via your checking account

    • PayPal

    • Venmo / BitCoin

    • Cash Payments at select retail stores

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  • NATIONAL CALL CENTER    337-485-4639​​

    • Call Center Hours

      • Monday-Friday 7am - 7pm​

      • Saturday-Sunday  9am - 1pm

    • Bilingual agents​

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  • WHEN YOU CALL

    • Anticipate 20-30 min wait time

    • Have your statement in hand. You may be asked:

      • Zip Code, Statement Number, Date Issued​

      • Name of Court: "Calcasieu Parish / 14th Judicial District"

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RESEARCHING A CREDIT CARD CHARGE

Our office uses multiple credit card vendors for the convenience of our customers.

 

It is the customer’s responsibility to keep transaction receipts.

 

If the customer is unable to locate a receipt, the information below is provided to assist customers with the research process.

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STEP ONE: Determine the most likely source of the charge

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TYPE OF TRANSACTION                                                                   OUTSIDE VENDOR(S) OR DEPT

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E-Recording a document/cancellations                                          Simplifile   OR   CSC
Criminal  E-Filing in a criminal case using Clerk Connect            i3 Verticals via Pace

Civil  E-Filing a lawsuit using Clerk Connect                                   Clerk Connect (i3 Verticals via Pace)

Online record search services – Marriage                                      COTT

Online record search services – Index, Mortgage, Conveyance  COTT

Online record search services - Criminal                                        COTT

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I paid civil court costs online, via text

   or with the Call Center 1-337-485-4639​                                       nCourt

 

I paid my Fee Account online, via text

   or with the Call Center 1-337-485-4639                                      nCourt
 

Our business has a Fee Account for recordings                          Budget Office @ Clerk of Court

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Online civil record search services                                                 Clerk Connect (i3 Verticals via Pace)

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I visited in person and paid for civil court                                     Bookkeeping Dept. @ Clerk of Court

   costs (Advance Deposit) at a counter

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I have an Office of Debt Recovery case and paid for                  Collections Office @ Clerk of Court

   civil court costs in person at the Clerk’s office                           email: Collections@CalcasieuClerk.gov

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I have an Office of Debt Recovery case and paid for                  Office of Debt Recovery

   civil court costs in person at the LA Dept. of Revenue

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STEP TWO: Contact the vendor who charged your card.

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Simplifile               Customer Support

1-800-460-5657  or  https://simplifile.com/resources/support-and-training/

 

CSC                          CSC Customer Support
                                 1-855-200-1150 (press 2)   OR email  csc-help@cscinfo.com                

                                CSC Accounting  
                                1-855-200-1150 (press 4)  OR email  csc-accounting@cscinfo.com      



                      PayPal                   Customer Support
                                                      1-888-883-9770    Monday - Friday, 8:00 a.m. to 8:00 p.m.CST                         

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COTT                     Customer Support
                               1-800-588-2688              
 

nCourt                  1-337-485-4639
                               Mon - Fri 7am - 7pm and Sat - Sun 9am - 1pm CST             

 

i3 Verticals via PACE                     
                                               PACE Payment
                                               Customer Support
                                               888-690-7555
                                               Support@insightpace.com
                                               INSTRUCTIONS on Self Search Document

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i3 Verticals          Customer Support

                               1-800-467-4477

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LA Dept. of Revenue

Office of Debt Recovery    1-844-330-6176

                                                 You must leave a detailed message and someone will call you back.  

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